Your GDPR Rights

Last updated: January 2026

1. Overview

The Philippines Data Privacy Act of 2012 (Republic Act No. 10173) gives you strong rights over your personal data. This page explains those rights in plain English and tells you how to use them.

We take your data rights seriously and will respond to any request within 30 days.

2. Data Controller

The data controller for this website is:

visaronob.com
23 Aguinaldo Boulevard
Taguig City, Metro Manila, 1630
Philippines
Email: support@visaronob.com

3. Your Rights in Detail

3.1 Right of Access

You have the right to ask us what personal data we hold about you. This is called a Subject Access Request (SAR). We will provide you with:

  • A copy of your personal data.
  • The purposes for which we process it.
  • Who we share it with.
  • How long we keep it.
  • Your other data rights.

We will respond to your request within 30 days at no cost.

3.2 Right to Correction

If any of your personal data is wrong or incomplete, you have the right to ask us to correct it. We will update your data promptly and let you know when it is done.

3.3 Right to Deletion (Right to Be Forgotten)

You can ask us to delete your personal data. We will do so when:

  • The data is no longer needed for the purpose it was collected.
  • You withdraw your consent.
  • You object to the processing and there is no overriding reason to continue.
  • The data was processed unlawfully.
  • The data must be deleted to comply with a legal duty.

There may be cases where we cannot delete your data, such as when we need it for legal compliance. We will explain any such reasons to you.

3.4 Right to Restrict Processing

You can ask us to limit how we use your data. This applies when:

  • You dispute the accuracy of the data (while we check it).
  • The processing is unlawful but you prefer restriction over deletion.
  • We no longer need the data but you need it for a legal claim.
  • You have objected to processing (while we consider your objection).

3.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format. You can also ask us to send your data directly to another controller where technically possible.

This right applies to data you have provided to us and that we process based on your consent or a contract.

3.6 Right to Object

You have the right to object to processing of your personal data based on our legitimate interests. If you object, we will stop processing unless we have compelling reasons that override your interests.

You can always object to direct marketing. We will stop immediately if you do.

3.7 Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing done before you withdrew it.

4. How to Exercise Your Rights

To exercise any of your GDPR rights, you can:

  • Email us at support@visaronob.com
  • Write to us at: 23 Aguinaldo Boulevard, Taguig City, Metro Manila, 1630, Philippines

Please include:

  • Your full name.
  • Your email address (the one you used with us).
  • A clear description of your request.
  • Any details that help us identify your data.

We may need to verify your identity before acting on your request. We will respond within 30 days.

5. How to Withdraw Consent

You can withdraw consent in the following ways:

  • Cookie consent: Click the "Manage Settings" option in our cookie banner, or clear your browser cookies to reset your choices.
  • Newsletter: Click the unsubscribe link in any newsletter email, or email us to be removed.
  • Contact data: Email us at support@visaronob.com to ask us to delete your contact form data.

6. How to Manage Cookies

You can control cookies in several ways:

  • Our cookie banner: When you first visit our site, you can choose which cookies to accept or reject.
  • Browser settings: Most browsers let you block or delete cookies. Check your browser's help section for instructions.
  • Reset consent: Clear your cookies for our site and the consent banner will appear again on your next visit.

Note that blocking essential cookies may affect how the website works.

7. Data We Process

For full details on what data we collect and how we use it, please read our Privacy Policy. In summary:

  • We collect contact form submissions (name, email, message).
  • We collect newsletter email addresses with consent.
  • We use essential cookies for website function.
  • We may use analytics cookies with your consent.
  • We do not collect data from children.
  • We do not sell personal data.

8. Data Breach Notification

If a data breach occurs that poses a high risk to your rights and freedoms, we will notify you without undue delay. We will also report it to the National Privacy Commission (NPC) within 72 hours as required by law.

9. Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly affects you.

10. International Transfers

We aim to keep all data within the Philippines. If any data needs to be transferred outside the Philippines, we will ensure adequate protections are in place, as required by the National Privacy Commission (NPC).

11. Complaints

If you are not happy with how we handle your data, you have the right to complain to the Philippines' data protection authority:

National Privacy Commission (NPC)
3rd Floor, Philippine International Convention Center
CCP Complex, Roxas Boulevard
Pasay City, Metro Manila, 1307
Philippines
Website: privacy.gov.ph
Helpline: (02) 8234-2228

We encourage you to contact us first so we can try to resolve your concern directly.

12. Updates to This Page

We may update this GDPR information from time to time. Changes will be posted here with an updated date. We recommend checking this page from time to time.

13. Contact

For any GDPR-related questions or requests:

  • Email: support@visaronob.com
  • Address: 23 Aguinaldo Boulevard, Taguig City, Metro Manila, 1630, Philippines
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